Terms & Conditions â Orovon Casino
By using our services you agree to these terms and conditions. Please read them carefully before creating an account.
1. Definitions and Scope
These terms and conditions apply to the use of Orovon Casino's services via the website kittawahpress.com. "We", "us" and "our" refer to Orovon Casino. "You", "your" and "player" refer to the registered user of our services.
By registering as a player you accept these terms in their entirety. If you do not agree with one or more provisions, we ask that you refrain from using our services.
2. Registration and Account Management
2.1 Registration Requirements
To use our services you must:
- Be at least 18 years of age
- Be resident in the Netherlands or another permitted jurisdiction
- Have legal capacity and be competent to enter into contracts
- Not be registered in the CRUKS self-exclusion register
- Provide all required verification documents
2.2 Account Security
You are responsible for keeping your login credentials confidential. If you suspect misuse or unauthorised access, you must inform us immediately. We are not liable for damage resulting from unauthorised use of your account due to your negligence.
2.3 One Account Per Person
Each player may only create one account. Multiple accounts per person, household or IP address are not permitted. In the event of a violation we reserve the right to close all accounts involved and withhold balances.
3. Deposits and Withdrawals
3.1 Deposits
Deposits are credited to your player account immediately. We accept the payment methods listed on our website. Minimum and maximum deposit amounts depend on the chosen payment method and are shown during the deposit process.
3.2 Withdrawals
Withdrawal requests are processed after successful verification of your identity. Processing times vary by payment method. We reserve the right to request additional verification documents before approving a withdrawal.
3.3 Anti-Money Laundering
In accordance with applicable anti-money laundering legislation we apply customer due diligence procedures. Withdrawals are paid out via the same payment method used for the deposit where technically possible.
4. Bonuses and Promotions
Bonuses are subject to separate bonus terms and conditions published on the bonus page. Bonuses may not be combined unless expressly stated otherwise. We reserve the right to cancel bonuses in the event of suspected abuse or breach of terms. Bonus balances will not be paid out until wagering requirements have been met.
5. Game Rules and Fair Play
All games are provided by certified software suppliers and tested for fairness by independent auditors. Game outcomes are determined by certified random number generators (RNG). It is prohibited to use software, bots or other methods to influence game outcomes. In the event of confirmed misuse, relevant winnings will be declared void and the account may be closed.
6. Responsible Gambling
We are committed to responsible gambling and offer the following tools:
- Deposit limits (daily, weekly, monthly)
- Loss limits
- Session time limits and reality checks
- Self-exclusion options including CRUKS
- Temporary account cooling-off periods
You can activate these tools via your account settings. Self-exclusion requests are processed immediately and cannot be reversed during the chosen period.
7. Intellectual Property
All content on our website, including but not limited to text, images, logos, graphic elements and software, is owned by Orovon Casino or its licensors and is protected by intellectual property rights. It is prohibited to reproduce, distribute or publish this content without prior written consent.
8. Limitation of Liability
To the extent permitted by law, our liability is limited to the amount you deposited in the preceding twelve months. We are not liable for indirect damage, consequential loss or loss of profit. We are not liable for technical failures, interruptions or delays outside our direct control. The service is provided "as is" without any guarantee of uninterrupted availability.
9. Termination and Account Closure
You may close your account at any time by contacting our customer support. We reserve the right to close your account if:
- You breach these terms and conditions
- Fraud or abuse is established
- False information was provided during registration
- A court or statutory order is received
Upon account closure, any positive balance (after deducting bonus funds that do not meet the terms) will be returned within 30 days.
10. Complaints and Dispute Resolution
Complaints can be submitted via our customer support. We aim to handle complaints within 14 days. If we are unable to resolve your complaint to your satisfaction, you may make use of the dispute resolution procedure of the Dutch Gaming Authority (Kansspelautoriteit). Dutch law applies to these terms and the Dutch courts have jurisdiction.
11. Changes to These Terms
We reserve the right to amend these terms and conditions. Changes will be announced at least 30 days in advance via email and on the website. Continued use of our services after the effective date of changes constitutes acceptance of the new terms.